Contact Us

Visiting Our Office

Our office is centrally located on Princes Street, easily accessible by public transport. The nearest tram stop is Princes Street, and multiple bus routes serve the area. If travelling by car, several multi-storey car parks are within walking distance.

We recommend booking an appointment before visiting to ensure an advisor is available to meet with you. This allows us to prepare for your consultation and allocate appropriate time for your matters.

What to Bring

When attending a consultation, please bring any relevant documentation that may assist our advisors in understanding your situation. This might include:

• Recent benefit decision letters or correspondence from the DWP
• Medical evidence or letters from healthcare professionals
• Proof of income and household expenses
• National Insurance number and identification
• Details of any existing benefits you receive

If you are unsure what documents are relevant, our team can advise you when booking your appointment.

Accessibility

Our ground-floor office is fully accessible for wheelchair users and those with mobility difficulties. If you have specific accessibility requirements, please let us know when arranging your appointment so we can ensure appropriate accommodations are in place.